Returns & Exchanges

At Truefitt & Hill, we are committed to providing the finest grooming products; if you are not entirely satisfied with your purchase, we offer returns on unused and unopened items within 30 days of delivery.

Return Process

• 1.
  Initiate Request

  Contact our client services team with your order number and reason for return to receive a Return Authorization number.

• 2.
  Prepare Package

  Carefully pack the unused items in their original luxury packaging to ensure they remain protected during transit.

• 3.
  Ship Item

  Affix the provided shipping label and drop off the parcel at any authorized carrier location, keeping a copy of your tracking information.

• 4.
  Receive Refund

  Once our warehouse inspects the returned goods, a refund will be processed to your original payment method within 7 to 10 business days.